Shipping policy
At Face footwear, we strive to deliver your orders as quickly and efficiently as possible. Here's an overview of our shipping policy:
Order Processing Time
Once you place an order, our team will review and process it within 1-2 business days. This includes verifying your payment, checking the availability of the product, and preparing your order for shipping.
Shipping Time
After your order is processed, it will be shipped out within 1-2 business days. Our shipping partners will then deliver your order within 4-7 business days, depending on your location.
Delivery Timeline
Here's a breakdown of our estimated delivery timeline:
- Order processing time: 1-2 business days
- Delivery time: 4-7 business days
Total Delivery Time
You can expect to receive your order within 6-11 business days from the date of order placement.
Shipping Partners
We partner with reputable shipping companies to ensure that your orders are delivered safely and efficiently. Our shipping partners include Delivery, DTDC, Indian Speed Post , Shree Maruti Courier ,DHL , Ecom Xpress,
Tracking Your Order
Once your order is shipped, you will receive an email / WhatsApp message with tracking information. You can use this information to track the status of your order on the shipping partner's website.
Delivery Areas
We deliver to most areas across India. However, please note that delivery to certain remote or restricted areas may not be possible. In such cases, we will inform you and provide a refund or alternative delivery options.
Delivery Failure
If our shipping partner is unable to deliver your order due to incorrect or incomplete address information, or if you are not available to receive the delivery, the order will be returned to us. In such cases, we will inform you and provide a refund or alternative delivery options.
How can you check the status of an order?
Please allow 48 hours for the tracking information to become available.
When we will ship your order, there will be an automatic notification received by you which includes the tracking details and help you track every step of your order. Please allow 48 hours for the tracking information to become available.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. We're always here to help.
Email us: info@facefootwear.com
Call us: +919319368365, +917011954047 (Mon-Sat 10am-06pm)
WhatsApp: https://wa.link/aexmyi
Our customer support team is available to assist you with any questions or concerns you may have. We aim to provide you with the highest level of service and satisfaction.
**Note: ** Our shipping policy is subject to change as needed to ensure the best possible service to our customers. We recommend reviewing this policy periodically for any updates.
Thank you for choosing face-footwear. We appreciate your trust in us and look forward to serving you with excellence.
Sincerely
